Privacy Policy
Information you provide
We collect your name, contact details, preferred contact method, flight and journey information, assistance requests and notes. We do not ask for passport numbers, passport copies or payment details at enquiry stage.
How your information is used
Your details are used to review your request, contact you and arrange your airport assistance. Necessary journey details may be shared with the local airport provider to arrange and deliver the agreed service.
Optional updates
Consent to occasional updates is separate and optional. It is not required to submit an airport enquiry.
Your information
You can contact our team to ask about access, correction or deletion of your information, or to withdraw optional marketing consent.
Contact Our Team with any questions.