VIP Airport Assistance
Your personal airport welcome in China
Our VIP Airport Assistance
Personalised airport assistance for arrivals, departures and connecting journeys.
Arrival
- Personal welcome at the airbridge entrance with a name sign.
- Guidance through immigration and customs, with fast-track access where available.
- Assistance with luggage collection.
- Escort to the agreed pick-up point.
Departure
- Meet your airport assistant at the agreed location.
- Assistance with check-in and baggage drop.
- Guidance through customs, with fast-track access where available.
- Escort to your boarding gate.
Connection
- Personal welcome at the aircraft door with a name sign.
- Guidance through airport procedures, with fast-track access where available.
- Assistance with your baggage.
- Escort to your onward boarding gate.
Shanghai · Beijing · Guangzhou · and more
Choose your airport
Search by city, airport name or the three-letter code on your ticket.
Travelling through another airport in China?
Contact us to arrange personalised VIP Airport Assistance.
Contact usTouchdown China
People who know China, looking after your arrival
Travelling somewhere unfamiliar is easier when you have someone to turn to. Touchdown China combines local airport assistance with personal communication before you travel, helping you understand what to expect and how your arrival will work.
About Touchdown ChinaYour welcome, in three steps
- 01
Choose your service
Select your airport, service, date and travellers, then add your flight details.
- 02
Review & pay
Check your booking summary and pay securely to book your standard service.
- 03
Travel with a plan
We share your meeting details before you travel. Bespoke requests are confirmed with you separately.
Before you travel
All questions →What is VIP airport assistance?
A local greeter meets you at a confirmed point in the airport and guides you through the airport process for your arrival, departure or connection.
Does VIP airport assistance include fast track through immigration?
Not automatically. Fast track, priority security, lounge access, porters and transfers are only included where clearly listed on the service details.
Is my booking confirmed immediately?
Most services are booked as a request. We check availability with our local provider and send a personalised quote before payment. A request is not a confirmed booking until you receive our confirmation.
Who provides the service?
Touchdown China arranges services through independent local providers at each airport. We are your point of contact before and during your trip.
Do you need my passport details?
No. We only ask for the information needed to arrange your service, such as your name, contact details and flight details.
Let us take care of your airport welcome
VIP Airport Assistance From $249.00. No payment is taken at this stage. We’ll confirm availability and send your quote.
Arrange VIP Assistance